When I copy and pasted the files in https://vcook.jp/users/77626 Dropbox folder from my old PC https://fosteringsuccessmichigan.com/member/418918 when the issue started Here are some of our most frequently asked questions It is now working on the new PC as it did on the old pc before the copy and paste to the new PC For more info on available support options for your Dropbox plan see this article If you found the answer to your question in this Community thread please like the post to say thanks and to let us know it was useful I have a free Basic account but I m being charged Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre On the old PC the actual files were viewable whether the pc was connected to Dropbox com or not If you have a question that isn t covered by the FAQ s please create a new topic here In Dropbox I changed the selection to be able to read the files offline but that did not allow the files on the desktop to be readable when not connected to Dropbox com I bought a plan through mobile app stores and want to upgrade but face https://vcook.jp/users/82910 I m still being charged even after cancelling my paid plan I https://vcook.jp/users/79037 see charges but can t identify which Dropbox account is being billed I m worried that downgrading past storage limits might result in file loss